Terms of service
TERMS OF SERVICE
OVERVIEW
This online store is operated by VidaWell Kids. Throughout the site, the terms “we,” “us,” and “our” refer to VidaWell Kids. By visiting our website and/or purchasing from us, you agree to these Terms of Service.
By accessing or using any part of this website, you agree to be bound by these Terms of Service. If you do not agree with these terms, you should not use the website or purchase our products.
PRODUCTS AND AVAILABILITY
VidaWell Kids offers children's activity, educational, sensory, and play products, including the THRIVE Box.
THRIVE Boxes contain a curated selection of products. Items, colors, styles, designs, and activities may vary depending on current inventory and availability. Product photographs may show examples of items that may be included and do not guarantee that every box will contain the exact items pictured.
We reserve the right to modify or discontinue products or product offerings at any time.
PRICING AND PAYMENT
All prices are displayed in U.S. dollars unless otherwise stated. Prices, promotions, and product availability may change without notice.
Payment must be successfully completed before an order can be processed.
ORDERS
We reserve the right to refuse or cancel an order when reasonably necessary, including in cases of suspected fraud, payment problems, pricing errors, inventory issues, or incorrect customer information.
Customers are responsible for providing accurate billing, shipping, and contact information when placing an order.
SHIPPING
Orders are shipped to the address provided by the customer during checkout. Customers are responsible for ensuring that their shipping information is correct.
Shipping estimates are estimates and may be affected by carrier delays or circumstances outside our control.
Please refer to our Shipping Policy for additional information.
RETURNS AND REFUNDS
Purchases are subject to our Return and Refund Policy. Please review that policy before completing your purchase.
SUBSCRIPTIONS AND RECURRING PURCHASES
Certain VidaWell Kids products may be offered through recurring subscriptions or prepaid purchase plans.
When purchasing a recurring subscription, you authorize us to charge the payment method associated with your subscription according to the frequency and terms displayed at checkout.
Subscription cancellation and renewal terms are governed by our Purchase Options Cancellation Policy and the terms presented when the subscription is purchased.
CHILDREN'S PRODUCTS AND SUPERVISION
Our products are intended for use according to the age recommendations, instructions, warnings, and labeling provided with the individual products.
Adult supervision should be provided when appropriate. Customers are responsible for reviewing product instructions, age recommendations, and safety information before allowing a child to use a product.
INTELLECTUAL PROPERTY
The content of this website, including VidaWell Kids branding, original graphics, photographs, designs, written content, and other original materials, may not be copied, reproduced, distributed, or commercially used without permission, except where otherwise permitted by law.
Third-party product names and trademarks belong to their respective owners.
PROHIBITED USE
You may not use our website or products for unlawful purposes, attempt to interfere with the operation or security of our website, submit fraudulent information, or violate applicable laws or regulations.
LIMITATION OF LIABILITY
To the extent permitted by applicable law, VidaWell Kids will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.
Nothing in these Terms is intended to limit rights or remedies that cannot legally be limited under applicable consumer protection laws.
CHANGES TO THESE TERMS
We may update these Terms of Service from time to time. Updated terms will be posted on this website and will become effective as provided by applicable law.
CONTACT INFORMATION
Questions regarding these Terms of Service can be sent to:
VidaWell Kids
Email: kids@vidawell.care